top of page

TERMS OF SERVICE

TERMS & CONDITIONS

Last Updated: August 10, 2026

Please read these Terms & Conditions carefully before accessing or using Citymatch.

These Terms & Conditions (“Terms”) govern your access to and use of the Citymatch website, services, features, and content. By accessing or using Citymatch, creating an account, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

Purchases of paid Citymatch products and services are additionally governed by our Terms of Purchase. Our Privacy Policy describes how we collect, use, disclose, and protect personal information. The Terms of Purchase and Privacy Policy are incorporated into these Terms by reference where applicable.

If you do not agree to these Terms, you should not access or use the Service.

1. DEFINITIONS

For purposes of these Terms:

“Account” means an account created by you to access the Service or portions of the Service.

“Citymatch,” “Company,” “we,” “us,” or “our” means Citymatch Inc., 2093 Philadelphia Pike #7727, Claymont, Delaware 19703.

“Content” means text, images, reviews, comments, responses, information, data, or other material submitted, posted, uploaded, transmitted, or otherwise made available through the Service.

“Products” means paid digital products, reports, services, or other offerings made available for purchase by Citymatch, including Citymatch Reports.

“Service” means the Citymatch Website and the features, functionality, information, and services made available through it.

“Terms of Purchase” means Citymatch separate Terms of Purchase governing the purchase, payment, delivery, refund, licensing, and other terms applicable to Products.

“Website” means the Citymatch website located at www.citymatch.us and any Citymatch-owned domains or subdomains that link to these Terms.

“you” or “your” means the individual accessing or using the Service or, where applicable, the entity on whose behalf that individual is acting.

2. ACCEPTANCE OF THESE TERMS

By accessing or using the Service, you agree to comply with and be bound by these Terms.

If you purchase a Product, you will also be required to agree to the Terms of Purchase applicable to that transaction.

You represent that you are at least 18 years old and legally capable of entering into a binding agreement. If you access or use the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

3. TERMS OF PURCHASE

Purchases of Citymatch Reports and other paid Products are governed by our Terms of Purchase, which are incorporated into these Terms by reference.

The Terms of Purchase govern matters including payment, billing, Product delivery, promotions and discounts, refunds and cancellations, licenses relating to paid Products, and other purchase-related matters.

If these Terms conflict with the Terms of Purchase regarding a purchase, payment, refund, cancellation, delivery, promotion, or use of a paid Product, the Terms of Purchase will control.

Nothing in these Terms or the Terms of Purchase limits any consumer right or remedy that cannot lawfully be waived or limited.

4. CITYMATCH SERVICE

Citymatch provides tools, information, recommendations, reports, and related services intended to help users evaluate cities and locations based on information and preferences supplied by users and information available to Citymatch.

We may modify, update, add to, suspend, restrict, or discontinue portions of the Service from time to time.

We do not guarantee that any particular feature, functionality, information, or Product will remain available indefinitely.

5. INFORMATIONAL PURPOSES ONLY

Information, recommendations, scores, rankings, reports, and other materials provided through Citymatch are for general informational purposes only.

Citymatch does not provide legal, financial, tax, medical, real estate, investment, or other professional advice.

Citymatch information should not be treated as a substitute for independent research or professional advice when such advice is appropriate.

You are responsible for evaluating information provided through the Service and for decisions you make based on that information.

6. ACCURACY OF INFORMATION AND RECOMMENDATIONS

Citymatch strives to provide useful and accurate information. However, information concerning cities, neighborhoods, housing, taxes, costs of living, climate, transportation, demographics, schools, employment, recreation, crime, amenities, laws, regulations, and other factors may change over time or may be obtained from third-party sources.

Accordingly, Citymatch does not guarantee that all information provided through the Service is complete, current, error-free, or appropriate for your individual circumstances.

Citymatch scores, rankings, matches, recommendations, and reports may depend on information supplied by you, information obtained from third-party sources, methodologies developed by Citymatch, and assumptions used in producing results.

Results are intended to assist your evaluation and do not constitute a guarantee that you will enjoy, prefer, successfully relocate to, obtain employment in, purchase property in, or otherwise have a particular experience in any recommended location.

You should independently verify information that is important to a significant personal, financial, employment, relocation, housing, or other decision.

7. USER INFORMATION

Certain features of Citymatch may ask you to provide information about yourself, your preferences, priorities, or circumstances.

You agree that information you intentionally provide to generate Citymatch results will be reasonably accurate to the best of your knowledge.

The quality and relevance of Citymatch results may depend on the information you provide.

Our collection and handling of personal information is governed by our Privacy Policy.

8. USER ACCOUNTS

Certain portions of the Service may require an Account.

When creating or maintaining an Account, you agree to provide information that is accurate, complete, and reasonably current.

You are responsible for maintaining the confidentiality of your login credentials and for activity occurring through your Account.

You may not knowingly allow another person to use your Account in a manner that violates these Terms or the Terms of Purchase.

You must notify Citymatch promptly if you become aware of unauthorized access to or use of your Account.

You may not impersonate another person or entity or create an Account using information you are not authorized to use.

9. ACCEPTABLE USE

You agree not to use the Service to:

  • violate applicable law or regulation;

  • infringe or violate another person's intellectual property, privacy, publicity, contractual, or other legal rights;

  • impersonate another person or entity;

  • submit knowingly false, fraudulent, deceptive, defamatory, threatening, or unlawful material;

  • distribute spam or unauthorized commercial solicitations;

  • introduce viruses, malware, malicious code, or other technology intended to interfere with or damage the Service;

  • attempt to gain unauthorized access to the Service, another user's Account, or systems or networks associated with Citymatch;

  • circumvent security measures or access restrictions;

  • scrape, crawl, harvest, extract, copy, or systematically collect data or Content from the Service through automated means except as expressly authorized by Citymatch;

  • reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, methodologies, or non-public systems underlying the Service except to the extent such restriction is prohibited by law;

  • use the Service or its Content to develop, train, benchmark, or improve a competing product, service, database, model, or commercial offering without our written permission; or

  • interfere with another person's ability to use the Service.

We may investigate suspected violations and take reasonable action to protect Citymatch, its users, and third parties.

10. USER CONTENT

If the Service permits you to submit, post, upload, or otherwise make Content available, you retain ownership of any intellectual property rights you hold in that Content.

By submitting Content to the Service, you grant Citymatch a non-exclusive, worldwide, royalty-free license to host, store, reproduce, process, modify, display, and otherwise use that Content to the extent reasonably necessary to operate, maintain, improve, and provide the Service.

You represent that you have the rights necessary to submit the Content and grant this license.

You remain responsible for Content you submit.

We may remove or restrict Content that we reasonably believe violates these Terms, applicable law, or the rights of another person.

11. REVIEWS, TESTIMONIALS, AND PROMOTIONAL CONTENT

If you voluntarily submit a review, testimonial, photograph, social-media tag, comment, or similar material to Citymatch for promotional or public use, you grant Citymatch a non-exclusive, worldwide, royalty-free license to reproduce, display, distribute, adapt, and use that material for reasonable business and promotional purposes.

Where permitted by law, this license includes use of the name, username, or other identifying information that you voluntarily made public in connection with the submission.

We will not knowingly represent that you made a statement you did not make or materially alter the meaning of a testimonial.

12. CITYMATCH INTELLECTUAL PROPERTY

Except for Content owned by users or third parties, the Service and its content, features, functionality, software, methodologies, designs, graphics, branding, trademarks, reports, scoring systems, selection and arrangement of information, and other intellectual property are owned by or licensed to Citymatch and are protected by applicable intellectual property laws.

Except as expressly permitted under these Terms or the Terms of Purchase, no portion of the Service or Citymatch Products may be copied, reproduced, republished, distributed, sold, licensed, publicly displayed, commercially exploited, or used to create derivative works without our prior written permission.

Purchase of a Citymatch Product does not transfer ownership of Citymatch intellectual property. Any license associated with a purchased Product is governed by the Terms of Purchase.

13. FEEDBACK

If you voluntarily provide suggestions, ideas, recommendations, or other feedback concerning Citymatch or the Service (“Feedback”), you grant Citymatch a worldwide, perpetual, irrevocable, royalty-free right to use, reproduce, modify, develop, and otherwise use that Feedback without restriction or compensation to you.

This provision does not transfer ownership of your personal information and does not alter our obligations under the Privacy Policy.

14. COPYRIGHT AND DMCA

Citymatch respects the intellectual property rights of others.

If you believe material available through the Service infringes a copyright you own or are authorized to enforce, you may submit a notice to:

Email: hello@citymatch.us

A copyright notice should include the information required by the Digital Millennium Copyright Act, including:

  1. identification of the copyrighted work claimed to have been infringed;

  2. identification of the allegedly infringing material and information reasonably sufficient to locate it;

  3. your contact information;

  4. a statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or law;

  5. a statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and

  6. your physical or electronic signature.

Citymatch may remove or restrict access to material when appropriate in response to a valid notice.

15. THIRD-PARTY SERVICES AND LINKS

The Service may contain links to or integrate information, products, websites, or services provided by third parties.

Citymatch does not control third-party websites or services and is not responsible for their availability, content, accuracy, privacy practices, security, products, services, or conduct.

A link to a third-party website does not necessarily constitute an endorsement by Citymatch.

Your interactions with third-party websites and services are governed by the terms and policies of those third parties.

16. SERVICE AVAILABILITY

We strive to maintain the availability and functionality of Citymatch but do not guarantee uninterrupted or error-free operation.

The Service may occasionally be unavailable because of maintenance, updates, technical failures, third-party service failures, security issues, events beyond our reasonable control, or other circumstances.

We may modify, suspend, or discontinue any portion of the Service when reasonably necessary.

17. TERMINATION AND RESTRICTION

We may suspend or terminate an Account or restrict access to the Service if we reasonably believe you have violated these Terms, the Terms of Purchase, applicable law, the rights of another person, or the security or integrity of the Service.

We may also discontinue the Service or particular features for legitimate business or operational reasons.

Termination or suspension does not eliminate payment obligations or other obligations incurred before termination.

Provisions that by their nature should survive termination—including intellectual property, licenses, disclaimers, limitations of liability, dispute provisions, and governing law—will survive termination.

18. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

CITYMATCH DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT ALL INFORMATION PROVIDED THROUGH THE SERVICE WILL ALWAYS BE ACCURATE, COMPLETE, OR CURRENT.

CITYMATCH DOES NOT GUARANTEE ANY PARTICULAR OUTCOME ARISING FROM YOUR USE OF THE SERVICE, A CITYMATCH REPORT, OR A CITYMATCH RECOMMENDATION.

Nothing in these Terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

19. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CITYMATCH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CITYMATCH'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF:

(A) the amount you paid to Citymatch for the Product or Service giving rise to the claim during the twelve months preceding the event giving rise to the claim; or

(B) $100 if you have not made a purchase giving rise to the claim.

The limitations in this section apply regardless of the legal theory asserted and to the maximum extent permitted by applicable law.

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded.

For claims specifically arising from the purchase or use of a paid Product, the applicable limitations contained in the Terms of Purchase will also apply. If the limitations conflict with respect to such a claim, the Terms of Purchase will control.

20. DISPUTE RESOLUTION

Before initiating formal proceedings concerning a dispute arising out of or relating to the Service, you and Citymatch agree to make a reasonable, good-faith effort to resolve the dispute informally.

You may initiate informal resolution by contacting Citymatch at hello@citymatch.us with a description of the issue.

Disputes concerning the purchase, payment, delivery, refund, or use of a paid Product are additionally subject to the dispute-resolution and arbitration provisions contained in the Terms of Purchase.

Nothing in this section prevents either party from pursuing a remedy that cannot lawfully be waived or restricted.

21. GOVERNING LAW

These Terms and your use of the Service are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles, except to the extent applicable law requires otherwise.

If you are entitled to mandatory consumer protections under the laws of your state, country, or jurisdiction of residence, nothing in these Terms is intended to deprive you of protections that cannot lawfully be waived by contract.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to the Service, our business practices, applicable law, or other circumstances.

When we make material changes, we will update the “Last Updated” date at the top of these Terms and provide any additional notice required by applicable law.

Changes will apply prospectively from their effective date unless applicable law permits otherwise.

Your continued use of the Service after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

Changes to these Terms do not retroactively alter the terms governing a completed purchase. The version of the Terms of Purchase applicable to a purchase will be determined in accordance with the Terms of Purchase presented in connection with that transaction.

23. PRIVACY

Your privacy is important to Citymatch.

Our collection, use, disclosure, retention, and protection of personal information are governed by our Privacy Policy.

Please review the Privacy Policy before using the Service.

24. SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the greatest extent permitted by applicable law, and the remaining provisions will remain in effect.

25. WAIVER

Our failure to enforce a provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

A waiver is effective only if made in writing by an authorized representative of Citymatch.

26. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without Citymatch's prior written consent.

Citymatch may assign or transfer its rights and obligations in connection with a merger, acquisition, corporate reorganization, sale of assets, or other lawful business transaction, subject to applicable law.

27. FORCE MAJEURE

Citymatch will not be liable for a failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, fires, floods, earthquakes, severe weather, war, terrorism, civil unrest, labor disputes, epidemics or pandemics, governmental action, telecommunications failures, internet outages, power failures, cyberattacks, or failures of third-party infrastructure or service providers.

28. HEADINGS

Section headings are provided for convenience only and do not limit or otherwise affect the interpretation of these Terms.

29. ENTIRE AGREEMENT AND RELATIONSHIP TO OTHER CITYMATCH TERMS

These Terms constitute the agreement between you and Citymatch concerning your access to and use of the Service, together with any other policies or agreements expressly incorporated by reference.

The Terms of Purchase separately govern purchases of paid Products. The Privacy Policy governs City's collection and handling of personal information.

These documents should be interpreted together whenever reasonably possible.

If there is a conflict:

  • the Terms of Purchase control with respect to purchases, payments, billing, Product delivery, promotions, refunds, cancellations, and licenses for paid Products; and

  • these Terms & Conditions control with respect to general access to and use of the Website and Service.

Nothing in this section limits rights or remedies that cannot lawfully be waived or limited.

30. CONTACT US

Questions regarding these Terms may be directed to:

Citymatch Inc.
2093 Philadelphia Pike #7727
Claymont, DE 19703

Email: hello@citymatch.us

bottom of page